Support

Where is my restore code?

On a TV that plays ad-free, open Settings, then Purchases. It shows Remove ads, the date you bought it, and a 10-character restore code such as K7QXM-2PAD9. Keep it somewhere safe: it turns ads off on your other TVs.

How do I remove ads on another TV?

One purchase covers up to five TVs. On the other TV, open Tumblesky and use either of these:

1. Choose Remove ads, scan the QR code with your phone, tap I already bought it and type your restore code.
2. Or open Settings, then Restore purchase, and type the code with the remote.

Ads switch off within seconds. If you need more than five TVs, email us.

I reinstalled Tumblesky and the ads are back

Your purchase is safe. Open Settings, then Restore purchase, and enter your restore code. If you turned on Remember this purchase on this TV when you bought it, the same TV restores it by itself. Level progress is kept on the TV only, so a reinstall starts the levels again.

I have lost my restore code

If any of your TVs still plays ad-free, its Settings, then Purchases, shows the code. If not, email us the receipt Stripe sent when you paid, or its receipt number. We will find the purchase and send a new code. The old code then stops working, so enter the new one on each TV you use.

How do I get a refund?

Remove ads is paid through Stripe, and refunds come from us. Forward the receipt Stripe emailed you to support@0h.nz, or send its receipt number, and tell us what went wrong. Refunds go back to the card or wallet you paid with. Once a purchase is refunded the ads come back on, and your progress is kept.

Do I need the internet to play?

No. The whole game plays offline, ads included. A connection is needed only to buy or restore Remove ads.

What do we need to play?

A TV with Party Night and an internet connection, and 5 to 12 players in the same room, each with a phone that has a web browser. Nobody installs an app or makes an account.

A phone cannot join the room

Check that the room code on the phone matches the one on the TV. If the QR code will not scan, type the address shown on the TV into the phone's browser. Phones can use Wi-Fi or mobile data. If a phone drops out during a game, open the same address again and it rejoins as the same player.

Does Party Night cost anything?

No. Party Night is free, with no ads and nothing to buy.

What data do you keep?

• This website keeps nothing about you: no cookies, no analytics and no visit logs.
• Tumblesky keeps a one-way hash of a random key your TV makes for itself, the short codes shown on your TV (unused ones are deleted within a week), and one record for each purchase: the payment reference, the amount and whether it is still active. Your progress stays on your TV.
• Party Night keeps your nickname and the game's state in memory only while the room is open, and forgets them when it closes.

The privacy policy has the full details.

Can you delete my data?

Yes. For Tumblesky, email us your restore code and we will delete the purchase record. Without that record the code stops working and the ads come back on, so only ask if that is what you want. Party Night and this website keep nothing that could be deleted.